Whatcom Community College is accredited by The Northwest Commission on Colleges and Universities. WCC is a public associate degree granting college with an accomplished faculty and staff who serve 11,000 students annually on its beautiful 72-acre campus in Bellingham, Washington, through face-to-face, hybrid, and online courses. Whatcom offers transfer degrees, professional and technical training programs, as well as basic education, job skills, and community & continuing education classes. The College is committed to equal opportunity and believes diversity of experiences and cultures enrich our campus community. For more information about WCC, please visit www.whatcom.edu.
Whatcom’s campus is located in Bellingham (population 86,720). Bellingham showcases a strong commitment to education and is regularly rated on “best of the Northwest” lists. The 12th largest city in Washington State, Bellingham is midway between Seattle and Vancouver, B.C. Canada. The city is surrounded by the rural landscape of Whatcom County (population 212,540), which is home to a thriving network of farms and scenic wilderness. As you explore our community, you’ll discover historic neighborhoods, waterfront cities, farmlands and mountain towns all within a few dozen miles of each other. Bellingham and Whatcom County are known for their outdoor activities and being ranked second in the nation for arts businesses per capita. Whether your idea of fun is visiting galleries, watching live theater, kayaking, hiking, snowboarding, or unwinding with a good book, you’ll love Bellingham and Whatcom County. To learn more about Bellingham, please visit: http://www.bellingham.org
Whatcom Community College welcomes applications for a Network Manager. Under the direction of the IT Director, the Network Manager is responsible for maintaining all network devices, servers, and storage systems. During the device lifecycle, it is the manager's job to install, maintain, monitor, and/or enhance existing applications. Such devices and services under the manager's care include application and file servers, database and email servers, email archiving and data backup appliances, anti-virus and anti-spam services, print management applications, packet/traffic shaping systems, switches, routers, mass storage devices (SAN, NAS, direct attached storage), and various network security devices and firewalls.
For this position's daily tasks, the manager is responsible for creating and maintaining a routine schedule in updating servers and their applications, backing up user data, supporting disaster recovery, email archiving, solving issues and maintaining print jobs on printing management systems, maintaining web servers, creating end-user accounts, and ensuring the functionality of the campus wireless LAN. The network manager also provides layered security by utilizing network firewalls, anti-virus applications, authentication systems, and unified threat management systems.
The candidate must be a well-rounded individual with deep technical expertise along with strong communication, organizational, and project management skills.
Typical duties of this role include, but are not limited to:
- Analyzes and troubleshoots network traffic to maintain proper traffic flow, information assurance, and network security.
- Serves as the network administrator for the College's email system, Active Directory, VMWare server clusters, SAN infrastructure, and backup/archiving systems.
- Conducts purchasing, inventory tracking, and management of network assets.
- Provides staff training to other tech support staff (cross training) when appropriate.
- Supports installation, hardening, patching, configuration, and maintenance of campus servers and wireless network devices.
- Maintains network communications infrastructure for voice and data, to include core and edge switches in 14 plus buildings, over 2,000 endpoints.
- Creates and maintains documentation as related to the network infrastructure and diagram engineered solutions to ensure records of work performed are maintained.
- Works in a team environment to develop network/data solutions to meet performance, security, and capacity requirements for new technology initiatives.
- Working with the IT Security Manager and IT Director, enforces any and all approved network and server standards, operational policies, security policies and standards, and on-going procedures.
- Participates in campus meetings, designated campus events and committee activities, external conferences, seminars, and professional development opportunities. Requires local and regional travel.
- Provides quality customer service; clearly communicates key information and updates verbally and/or via presentation and written communication;
- Performs other job-related duties as needed or assigned.
Qualifications, Salary and Appointment
- Associates degree in network security, information security, or related field; or three or more years of experience working in the IT networking field.
- Minimum three  years' experience with a mix of the following infrastructure technologies: Microsoft (Active Directory, Windows Server 2012-2019, MS SQL, Windows 10, and MS Exchange).
- If using personal vehicle to attend college-approved functions, proof of driver's license and car insurance required.
- Higher education experience.
- Current certifications in one or more of the following: Cisco Certified Network Associate CCNA, CompTIA Network+, CompTIA Security+, or equivalent industry certifications.
- Advanced Security IT training.
- Comprehensive experience managing Microsoft Windows in a multi-server environment.
- Fundamental understanding of IT security practices and processes as well as the creation and deployment of security policies.
- Knowledge and experience with storage area networks and VMWare environments.
- Demonstrable advanced understanding and knowledge of implementing security using firewalls, VPN's and generic encryption services, IDS/IPS, endpoint control, advanced threat gateways, vulnerability scanners, and SIEM tools.
- Demonstrable advanced understanding of switched and routed LAN/WAN/WLAN enterprise network environments.
- Demonstrated ability to develop positive relationships and effectively communicate with management, product managers and architects, software and systems engineers, quality assurance and IT operations staff.
- Ability to work independently, self-motivated, stay focused, balance multiple competing priority tasks.
- Work is performed in a normal, temperature controlled office environment.
- Work is sedentary in nature.
- Frequent use of computer and exposure to terminal screens.
- Work directly with staff.
- Work involves constant interruptions and requirement to answer on demand questions by phone, in person, or electronically.
- Frequent oral and auditory communication with others.
- Ability to lift up to 50 lbs. unassisted, repeatedly installing equipment.
Salary and Appointment:
- This is a full-time Administrative/Exempt position. Exempt from Washington State civil service law with an annual salary based upon a range of $70,000-$74,000 depending on experience.
- The position comes with a full benefit package, including health, dental, life, long-term disability insurance and a retirement plan.
Additionally, as a Washington State, public higher education institution, WCC offers the following:
- Whatcom Community College is a qualified employer for the PSLF program. If you work for the College full time, have had Direct Loans and are on an eligible repayment plan, you are eligible to apply.
- Full-time employees are eligible to apply and participate in the Whatcom Community College Employee Tuition Program, which provides a tuition waiver for available and eligible WCC courses.
- As soon as can be arranged with successful candidate.
Application Due Date:
- For guaranteed consideration, application packets should be received by Monday, January 13th, 2020 at 4:59 pm. Position open until filled.
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